HOW TO ORDER
Please use the menu as a guide to ordering your celebration cake. Orders can be placed via our social media pages, via email or by calling the shop directly.
Photos of our celebration cakes can be found here on the website as well as our Facebook and Instagram page.
Any photos sent to us can only be used as inspiration for the final product.
Please view our T&Cs before ordering.
We have suppliers for all your cake topper and dried flower needs which can complete any cake.
FAQs
● Where are you based?
We are situated at 7 Bryn Lane, Pontllanfraith, NP12 2PG
● How much are your cakes?
All cakes are priced individually based on the size, flavour and design. Please see our cake menu for more information.
As a guide, our 1 tier cakes start at £40 and 2 tiers start at £75
● How long will my cake last?
We always recommend that our cakes are best eaten within 4-5 days. Ensure to keep your cake well wrapped in cling film or foil in between cutting
● Are your cakes gluten free?
Unfortunately our cakes are not gluten free. All of our cakes contain wheat and currently we do not offer any alternatives. Your cake will come with a basic allergen sticker but if you have any concerns please let us know upon ordering.
● How do I order a cake?
You can place your order via our social media pages, via email or calling the shop directly on 01495 232145. Before ordering please see our how to order section here.
Please note any enquiries made via social media or email are responded to within working hours only.
● How much notice do you need?
For celebration cakes we always recommend as much notice as possible to ensure we have the date available.
For cupcakes, birthday boxes or any other sweet treat item we can usually fit in within a few days notice depending on our work load.
TERMS & CONDITIONS
Deposit:
A deposit of £20 is required to secure all celebration cake orders. Deposit amount for other orders such as biscuits, cupcakes etc will vary. No order is secure until a deposit has been paid. Deposits are payable by bank transfer or PayPal. Please reference your deposit with your name and/or date of order. Final balance is required upon collection.
Cancellation Policy:
In the event of a cancellation deposits are non-refundable but can be used for future orders. Any orders cancelled within a 48-hour window prior to collection date is required to be paid in full as your order will already be in process.
Cake Design:
Any photos sent to us can only be used for inspiration. We cannot copy due to copyright. We can design the cake based on what you like but the final design will be agreed between us and the customer. A sketch of the final design can be produced if the customer wishes.
Release and Liability:
We will work with you to ensure you are happy with your order and be sure to follow the agreed design. Once the order has been collected we cannot be held responsible for your order. We will advise you on how to store your order- In a cool place unless instructed otherwise.
Cake orders are to be placed on a flat surface in the car, we strongly recommend either the footwell or boot. In warmer weather ensure the air-con is on. If you’re ever unsure of any of the above instructions please don’t hesitate to contact us.
Food Allergies:
Orders made by Molly’s CupCakery may contain dairy, gluten, eggs and nuts. Please note we are not a nut free kitchen. Allergens will be discussed with the customer upon ordering.
Inedible Decoration:
If your order contains any inedible decorations we will advise upon collection of the removal of these prior to cutting your cake. For example dowels, fresh flowers, cocktail sticks or wires. It is the customers responsibility to remove these items.